Why Companies Choose Paychex vs. Gusto
Dedicated support and scalable tools that Gusto can’t match.
Start Now: Enjoy 6 Months Free*
What Sets Paychex Apart From Gusto
Outsourced Call Centers vs. Personalized Support
Gusto
Gusto’s HR support is outsourced to a third-party answer to Gusto’s lack of HR experts. You’ll get general guidance but no consultative or strategic approach, and you’ll be routed through a call center any time you need help with HR.
Paychex
Paychex provides HR services led by SHRM- or HRCI-certified dedicated HR Business Partners (HRBPs) with an average of 15 years of experience. From strategic planning to custom documents, they tailor solutions to help meet your business goals.
Mobile Payroll Management
Gusto
Gusto’s mobile app lacks comprehensive administrative capability, making it challenging for employers or HR staff to manage payroll or access key employee information on the go.
Paychex
Paychex’s apps empower both administrators and employees with features like mobile payroll management, access to reports, and easy updates to profiles and benefits, all from one app.
Outsourced 401(k) vs. Leading 401(k) Provider
Gusto
Gusto offers 401(k) through a third-party connection with Guideline, requiring employees to access 401 (k) information through a second app.
Paychex
On the other hand, Paychex is the leading 401(k) plan provider in the nation 1 and offers the only single sign-on app that allows employers and employees to access all payroll and retirement information in one place.
Scalable Payroll & HR Solutions
Gusto
Gusto lacks features like learning management, time tracking, employee engagement tools, and PEO options, making it likely that you'll need to switch providers as your business expands.
Paychex
Paychex provides solutions for businesses of all sizes, with customizable plans to fit your needs and the flexibility to grow with your business.
Compare Paychex Services to Gusto2
Discover the comprehensive HR and payroll solutions, customized guidance, and exclusive features that make Paychex the smarter choice for your business.
Paychex Flex® Select
Gusto®
What Paychex Customers Have To Say
See how Paychex customers feel about their experience.3
Perfect for Small Businesses
“They make everything easy as a small business owner.”
— Gordon Q.
Great Service
“Paychex Flex is easy to use. Paychex takes care of all our tax submissions, garnishments, etc., which takes that responsibility out of our office.”
— Karmin K.
Best Payroll Service I’ve Used!
“I love the fact they also offer so much more than Payroll including 401k and HR services!”
— Dawn G.
Stop Wasting Time on Payroll and HR
Use Paychex Flex® to simplify payroll and taxes, worry less about compliance, and build great teams so you can focus on your business.
Flexible Payroll Packages
Paychex Flex® Select
- Payroll processing plus automated tax administrative service, Taxpay®
- Labor posters
- Library of HR forms
- 24/7 support
Paychex Flex® Pro
- All Select features
- Pre-employment screening
- Online employee handbook builder
- Automated garnished wage deductions and remittance
Paychex Flex® Enterprise
- All Pro features
- Performance management
- Job posting integrations
- HR document management
Why Choose Paychex Over Gusto?
The availability of self-service in Paychex Flex® helps the COO at Mason Marketing/Mason Digital quickly correct any errors in employee paychecks, saves new hires having to deal with stacks of paperwork during onboarding, and cuts down the number of times the HR manager has to answer the same question about changing contributions. In total, Paychex Flex® makes for a more efficient work experience, allowing significant time for strategizing on how to grow the business.
“We have quite a few employees that are working remote these days and Paychex Flex® really allows them to go in at any time and really check on their payroll, check on their contributions, and really look and make sure that everything is accurate.”
Recognized by Industry Experts for Our Innovation, Ethics, and Service
See Why 745,000+ Businesses Trust Us to Help Manage HR, Payroll, and Benefits
Get In Touch Using Our Contact Form at the Top of the Page
We’ll Go Over Pricing, Your Discount, and How We Can Help
